Retail Solution:
Case Study: Candela
Date of Completion: November 7, 2011
Client: PACE Shopping Centre

The Situation

Owners and managers of retail chain stores are keen to build sales and profits. They constantly strive to offer quality products that customers demand at reasonable prices. Additionally, these retailers need to be improving customer service satisfaction in their units. While specific sales and customer service goals are common with all retailers, certain retail management challenges can hinder a grocery store’s chance of achieving these objectives.


The Solution

Candela is an enterprise solution for retail chain operations. It manages sales, and optimizes inventory across multiple outlets of a retail organization. Candela has proven track record of helping Chain Store retailers in their growth and increased profitability.

Chain store version of Candela is sold as two modules: Store Module and Back-Office module. Store Module provides a complete retail solution that can be run as a stand-alone application in individual stores, as well as connected to the head office using Candela Back-Office. Back-Office Moduleequips retail chains or multi-store businesses to roll up and manage data for all stores from the head office.


The Results

Candela has intelligent inventory distribution and optimization algorithms which maintain the required inventory at stores. Stock transfers between stores is automated and centrally managed through head office. Due to simplified and efficient data transfer options the management of retail chain operations is made very easy. Inventory movement and optimization across retail outlets becomes effortless operation. Retail Chain solution is excellent for management of Apparel, Footwear, Grocery and general items, Books & Stationery, and Pharmacy.

Share the Case Study